NASHVILLE — Operator focused on revenue operations, product operations, and scalable financial systems.
Former Director of Operations at Nuestro Financial, where I helped build the product-operations infrastructure behind lending and Banking-as-a-Service initiatives. My work spanned loan origination systems, vendor integrations, mobile app testing, customer onboarding, KYC/AML workflows, reporting, SOP development, and revenue operations support for a customer base that grew from zero to 3,000+ users.
Earlier work spans mortgage production, branch operations, lending strategy, portfolio management, customer service operations, and financial analysis. Across roles, I’ve built workflows, managed cross-functional teams, supported audits, coordinated vendors, and improved operational performance in financial services environments.
BASE......... NASHVILLE, TN
FOCUS........ FINTECH SYS
DISCIPLINE... REV / PROD OP
LANGUAGES.... EN / ES / ZH
STATUS....... BUILDING
I thrive in early-stage environments where the problem is ambiguous, the systems are incomplete, and the business needs someone who can turn complexity into execution.